First, make sure your device has a stable internet connection and remains connected during the purchase process.
Keep Swipe Writer open while waiting for the purchase to complete. Most transactions are completed almost immediately, but some may take longer. For the best chance of a successful purchase, keep Swipe Writer open on the Home screen and keep your device connected to the internet.
Swipe Writer is designed to monitor for pending transactions and automatically distribute your purchased items as soon as the transaction is successfully completed.
If a transaction does not complete, it may eventually be canceled by the platform and any applicable refund will be handled automatically. If this happens, make sure you have a stable internet connection before trying the purchase again.
If you continue to experience purchases that do not result in the purchased item being added to your account, please let us know by clicking here. Please include any relevant purchase or transaction information so we can investigate the issue.
