Troubleshooting
I purchased something but didn’t receive it. What should I do?
Last Updated: September 24, 2026First, make sure your device has a stable internet connection and remains connected during the purchase process. Keep Swipe Writer open while waiting for the purchase to complete. Most transactions are completed almost immediately, but some may take longer. For the best chance of a successful purchase, keep Swipe Writer open on the Home screen...
I unlocked an Achievement, but didn’t receive a reward. What should I do?
Last Updated: September 24, 2026First, try navigating back to the Home screen. Achievements are checked and rewards are distributed when you reach the Home screen. Once a reward has been added to your inventory, you may not see another notification for it. Also, keep in mind that not every Achievement provides a reward in Swipe Writer. If this happens...
My achievements aren’t showing. What should I do?
Last Updated: September 24, 2026First, make sure your device is connected to the internet and that you are signed in to a valid Apple Game Center or Google Play Games account. Swipe Writer will automatically sign you in and display your achievements on the Home screen, either immediately or once it connects to the internet. If your achievements still...
My Progress is Missing. What should I do?
Last Updated: September 24, 2026Ensure your devices automatic backup settings are enabled through your device’s backup Service and ensure you connect your device to the internet periodically to synchronize your data to the cloud. Depending on your device, see the following instructions for enabling automatic backup: Important: Progress cannot currently be transferred between Apple’s and Google’s backup services. For...
My game is crashing. What should I do?
Last Updated: September 24, 2026If Swipe Writer starts successfully but later crashes during game play, the chances are we are already aware of the problem. When ever Swipe Writer crashes, a log is automatically sent to us for diagnosis so usually no action is required on your part. If Swipe Writer doesn’t perform as you would expect it too,...
Swipe Writer won’t start, What should I do?
Last Updated: September 24, 2026Please let us know immediately and tell us what you see when you try to open Swipe Writer. You can email details here.